At Auralondon, customer satisfaction is our priority.
- We offer size exchanges within 7 days of receiving your order
- Products must be unused, unworn, and returned in their original packaging
- Exchange requests are subject to product availability
- Customers are responsible for return shipping charges, while we will dispatch the exchanged item after verification
- Items purchased on final sale or clearance are not eligible for exchange
- Products showing signs of use or damage caused by the customer cannot be exchanged
- If you receive a defective or incorrect item, please contact us within 48 hours of delivery for assistance
For exchange requests, contact us at Auralondon.pk@gmail.com or +92 310 2848873